Term &
Conditions

Cancellation policy:

​

It’s important to understand that by forgetting or canceling appointments without sufficient notice, Extension Bar LA loses the opportunity to fill that appointment time. As a result, other clients waiting for appointments miss out on services. For the benefit and respect of all our clients and professionals, booking appointments at EBLA requires a deposit for all appointments. 

For all appointments, deposits are non-refundable but transferable within 24 hours. ​

​

Consultations:  We collect a $25, non-refundable, one-time consultation fee upon scheduling a consultation. If you cancel your appointment with less than 24 hours notice or are a no-show the $25 consultation fee will be kept by EBLA as a cancellation fee. If you reschedule the consultation with more than 24 hours’ notice, the deposit will stand and be applied to your future consultation.

 

All Other Appointments:  Appointment deposit prices range depending on the desired service(s). That deposit is non-refundable and will be applied to your upcoming appointment, should the appointment go forward as scheduled. However, if you cancel your appointment with less than 24 hours notice or are a no-show, the paid deposit will be kept by EBLA as a cancellation fee. If you cancel or reschedule the appointment with more than 24 hours’ notice, the deposit will be applied to any future appointments. 

​

Online Booking

​

By booking an appointment online, you acknowledge and agree to the following terms and conditions:

​

**Hair Condition**: Self-online bookings are subject to change or cancellation at the discretion of our stylists if the hair is found to be excessively matted, knotted, or unable to be retaped. In such cases, we will speak with you during your appointment to discuss alternative options or rescheduling.

​

**Additional Time Charges**: If your retape requires additional time beyond the allocated time slot, you will be charged a $75 per hour upcharge for the extra time spent by our stylist. This charge will be added to your total bill and must be paid prior to the completion of the service.

​

**Stylist Judgment**: Our stylists have extensive experience and expertise in retaping hair. They will make judgments on the condition of your hair and may adjust their services accordingly. While we strive to accommodate all clients, we cannot guarantee specific results or outcomes.

​

**Payment Terms**: When booking an appointment online, a deposit is required to secure your spot. Please note that deposits are non-refundable and non-transferable.If you fail to show up to your scheduled appointment you will forfeit your deposit.

Please Note: If you reschedule your appointment more than 3 times, you will need to pay a new deposit fee.

​